Account Deletion

We're sorry to see you go. Here's how to delete your CampusPlug account and what happens to your data.

Before You Delete

  • • Account deletion is permanent and cannot be undone
  • • All your listings will be removed
  • • Your chat history will be deleted
  • • Any remaining subscription time will be forfeited
  • • Your trust score and reviews will be lost

How to Delete Your Account

1

Open CampusPlug App

Launch the CampusPlug app on your device and log in to your account.

2

Go to Settings

Tap on your profile icon, then navigate to Settings.

3

Select Account

Find and tap on "Account" or "Account Settings".

4

Delete Account

Scroll down and tap "Delete Account". Confirm your decision.

What Gets Deleted

Immediately Deleted

  • • Profile information
  • • Active listings
  • • Chat messages
  • • Saved items
  • • Preferences

Retained Temporarily

  • • Transaction records (90 days)
  • • Payment history (as required by law)
  • • Reports you've made (for safety)
  • • Anonymized analytics data

Can't Access Your Account?

If you can't log in or need help deleting your account, contact our support team. Please email from the address associated with your account.

Email Support

Data Export

Before deleting your account, you can request a copy of your data. This includes your profile information, listings, and transaction history. Email us at [email protected] to request your data export.

Questions?

If you have questions about account deletion or data handling, please review our Privacy Policy or contact us at [email protected].