Frequently Asked Questions
Everything you need to know about CampusPlug. Can't find what you're looking for? Contact our support team.
Yes. CampusPlug is free to download and use for browsing, chatting, and regular campus trading. We also offer optional paid tools for sellers who want extra visibility or more selling capacity.
No. Buyers can browse and buy without seller verification. Seller verification is used to unlock extra trust signals and seller features, helping buyers trade with more confidence.
CampusPlug combines seller verification, trust scores, ratings, in-app chat, reporting tools, and safer meetup guidance so students are not relying only on random social media accounts.
Students use CampusPlug for textbooks, gadgets, room items, fashion, and campus services like tutoring, repairs, design, and photography. Prohibited items and unsafe services are removed under our community guidelines.
Some paid features such as subscriptions, promotions, or credits may be processed securely through the applicable platform billing or payment provider. For normal campus deals, buyers and sellers should inspect items first and agree on safe payment and meetup terms.
You can permanently delete your account inside the app. If you cannot access your account, email [email protected] and request account deletion support from the email linked to your profile.
Not yet. CampusPlug is currently available on Android through Google Play. The website, legal pages, and support resources are available to everyone in the meantime.
Most support requests are answered within 24 to 48 hours on business days. Safety reports, payment issues, and account access problems should be reported as soon as possible for faster handling.
Still have questions?
Contact SupportReady to start trading on campus?