Privacy Policy

Last updated: March 2026

CampusPlug ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, support channels, and related services.

1. Information We Collect

Personal Information

When you create an account, we collect:

  • Full name
  • Email address
  • Phone number
  • University/campus affiliation
  • Student ID details when seller verification is requested
  • Profile photo or selfie when needed for seller verification or account security review

Usage Information

We automatically collect:

  • Device information (device type, operating system)
  • IP address
  • App usage data and preferences
  • Location data (with your permission)

Transaction Information

When you make purchases or sales, we collect transaction details:

  • In-App Purchases: Subscriptions and premium features are processed through your device's app store (Google Play on Android, App Store on iOS). The respective store handles all payment card information securely—we only receive transaction confirmations and subscription status.
  • Peer-to-Peer Transactions: For marketplace trades between users, CampusPlug facilitates connections but does not process payments. Users arrange payment directly.

2. How We Use Your Information

We use collected information to:

  • Create and manage your account
  • Review seller verification submissions and maintain trust and safety features
  • Facilitate transactions between users
  • Send important notifications about your account and transactions
  • Improve our services and user experience
  • Ensure safety and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Other Users: Your public profile information is visible to other users
  • Service Providers: Including Supabase (database), platform billing or payment providers, and Cloudflare (storage)
  • Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of data in transit using TLS
  • Secure storage with access controls
  • Regular security audits
  • Employee training on data protection

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Withdraw consent for data processing
  • Export your data
  • Use our privacy and account deletion support channels to submit these requests

To exercise these rights, email [email protected] or review the steps on our Account Deletion page.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Transaction records may be retained longer for legal compliance, fraud prevention, dispute handling, and financial reporting.

7. Children's Privacy

CampusPlug is intended for users who are at least 16 years old. We do not knowingly collect information from children under 16. If you believe a child under 16 has provided personal information, please contact us so we can review and remove it where appropriate.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or email.

9. Contact Us

For privacy-related questions or concerns, contact us at:

Terms of Service·Account Deletion·Contact Us